No data or delayed data

Follow these checks when expected traffic does not appear in Yabrix.

Check the selected context

Confirm the selected site and date range first. In Real Time, also check the live window and whether auto refresh is enabled.

Confirm the tracking script

Open a tracked page and verify that the current site uses the correct script. Check that the script is present in the page head and is not blocked by deployment, consent or browser configuration.

Allow for processing time

Live activity should appear quickly, while aggregated reports can take longer to update. If data remains absent after the expected period, capture the page URL and contact support with the site name and time of the test.